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Service conditions

Terms of use what you can expect and what we expect of you

Fluxia is a professional tool with access by invitation, contract, reviewed request or the link of a trial promotion. These are the basic rules for using it, and what to keep in mind when you rely on an answer.

What Fluxia is

Fluxia is a software tool for consulting the hydrological plans of Spain’s river basin districts. It answers your questions and cites the documents it relies on. These terms govern the use of the assistant and of this website.

Who can use it

Access is by invitation, by contract, by a request that a person reviews or through the link of a trial promotion, and is intended for professional use. You can request it from the access request page. When your organisation contracts Fluxia, the contract prevails over these terms wherever it says something different.

It is an AI and it can be wrong

Answers are generated by an artificial intelligence system, and the assistant says so on every one. It can make mistakes, leave out information or misread a question.

Acceptable use

You agree not to:

Account and credentials

You are responsible for keeping your credentials safe and for what is done with your account. If you think someone else has accessed it, tell us as soon as possible at fluxia.soporte@gmail.com.

Availability

We do our best to keep the service available, but it is provided without a service-level guarantee. It may be interrupted for maintenance, incidents or reasons beyond our control. A specific service level is guaranteed only if a contract says so.

Ownership

Fluxia, its software, its brand and its design belong to its owner. These terms do not transfer any right in them to you, other than the right to use the service as set out here. The queries you write remain yours. The cited documents belong to the authorities that publish them.

Suspension

We may suspend or close an access if these terms are breached, if there is a risk to the security of the service or if the law requires it. Where possible, we will tell you first.

Personal data

How we process your data is explained in the privacy policy; how browser storage is used, in the cookie policy.

Changes

We may update these terms. We will publish the new version on this page with its date. If you keep using the service afterwards, we understand that you accept them.

Governing law

These terms are governed by Spanish law. For any dispute, and unless consumer protection law provides otherwise, the parties submit to the courts that have jurisdiction under the law.

Contact

Alejandro Frechoso Mejía · fluxia.soporte@gmail.com. Full owner details are in the legal notice.

Last updated: 7 October 2026.